EnGenius DuraWalkie Uživatelský manuál stáhnout pdf

DuraFon PRO Quick Reference Sheet

RMA requests – go to support section on www.engeniustech.com or email support@engeniustech.com

EnGenius technical support is 888-735-7888 x 815

TIPS

Customize the display on the handset:

It is recommended that you customize the name of each handset to match the user’s name and/or extension it is

wired to. Press menu, 5, 5, 1, then add your custom display name.

How to transfer a call to a different PBX extension:

For most PBX systems, while on the call, press the green TALK button (FLASH), then dial the extension, then

press “END” to complete the transfer. For Nortel PBX’s press FLASH + Star (*) 70 + extension + END.

Programming a handset to use one specific port, so it has its own extension on the PBX system:

See ref #7, or ref #8. Ref #8 is preferred for single base station applications.

How to turn off line detection (if getting “NO LINES AVAIL”” or “NO CONNECTION” prompts):

From an admin handset (ID10 or 11), press MENU, 9,1 (choose base 00-07) primary base is 00, press 3 for line

det., then select “OFF”. No lines avail may also mean your line port dedication is incorrect (see Ref #7).

How to disable headset broadcast control (v2): If plugging in a headset causes the phone to go into broadcast

mode, you will need to turn this feature OFF (feature only available with call control type headsets). To disable

this feature press Menu, star, star, pound, 00, then press 6 (Earphone Btn) and turn it OFF and SAVE.

How to put a handset in RSSI test mode: Must be v2 handset. Press Menu, star, pound, pound, star, enter

base #, then press 1 (BER), then press star. -80dBm is good. -90dBm is on the edge, any weaker will result in

poor signal condition. See the ”RSSI instruction sheet” for more info. Search keyword “RSSI” on our website.

How to turn up the earpiece volume in handset: See reference #12.

How to turn up/down microphone sensitivity in handset: See reference #12.

How to make internal audio adjustments: See reference #12.

BASIC TROUBLESHOOTING

If you encounter any issues with the system, do a POWER RESET on both handset(s), and base station. If the

system still isn’t working correctly, try resetting the handset and if needed, the base station.

NOTE: Resetting a handset will cause you to lose registration and all stored information.

Resetting the base station will cause loss of any special settings such as line dedication, if programmed.

Ref #1 – Registering a handset:

NOTE: With the PRO system you must register all handsets to the first (primary) base unit (base id 00), and add

bases after with an administrative handset (Ref #5).

First POWER-UP the base station for at least 5 seconds. Find the REGISTER BUTTON near the antenna

connection (blue button labeled as REG). Press the REG button and hold it until all line lights illuminate. Once

the lights are on, you can now let go. Now grab the handset you want to register and press MENU 6, 1. The

display will say “Register” and then the new ID. The ID of the handset starts at 10, and will up from there. Up to 90

handsets can be registered. ID 10 and 11 are “Administrative handsets”. These handsets have administrative

capability, which allows for dedicating phone lines to specific handsets, turning the auto attendant on or off, and to

clear or assign IDs to other handsets etc. If you lose both admin handsets, you will need to RESET the base and

1 2 3 4 5 6 7

DuraFon PRO FAQ’S 6

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Strany 1

1DuraFon PRO Quick Reference Sheet RMA requests – go to support section on www.engeniustech.com or email [email protected] EnGenius technic

Strany 2

2 Ref #2a – Resetting a handset (version 1 ser#113000001 or lower): PRESS MENU, 5, star, then 1 (clear all), then power recycle. Ref #2b – Rese

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3Ref #7 – Assigning a handset to a specific base and line port of that base (Multi-Base application): NOTE: By default, all lines ring all handset

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4 Ref #8 – Assigning a line port to a group (so more than one handset can share a port): NOTE: By default, all lines ring all handsets, and all ha

Strany 5

5 Ref #10 – Adding a handset to a group: On each handset, to add it to a group, or groups, press MENU 5, 2, then ADD. You can have up to 7 groups.

Strany 6 - DuraFon PRO FAQ’S

6DuraFon PRO FAQ’S How do I transfer a call from an EnGenius handset to a different extension on my PBX phone system? Most PBX transfers will requi

Strany 7

7 What is the difference between the 4x system and the PRO system? Additions to the PRO include:  Speakerphone capability in the PRO handsets. 

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